Vital Wound Care Privacy Policy

Vital Wound Care (“we,” “us,” or “our”) is dedicated to protecting the privacy, security, and integrity of your Protected Health Information (“PHI”). We comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), along with all applicable federal and state healthcare privacy laws.We want to make it clear:
We do not sell, trade, lease, or disclose your Protected Health Information to third parties for any marketing or commercial purpose. Ever.

Scope of This Policy

This Privacy Policy applies to all PHI collected, stored, and used by Vital Wound Care during the course of providing our healthcare services. This includes electronic, paper, and verbal information.Many people associate skin cancer with sunburns or tanning beds. But what often goes unnoticed are non-healing skin lesions that mimic other chronic wounds. In our work across Las Vegas and Pahrump, we’ve seen cases where a long-standing wound was actually a warning sign of something more dangerous—like melanoma or squamous cell carcinoma.
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What We Collect

We collect only the information necessary to provide safe, effective, and compliant wound care services. This may include:

Name, address, phone number, and date of birth

Medical history, diagnoses, treatment plans, and wound images

Insurance and billing information

Health information received from other providers to coordinate your care

How We Use and Share PHI

We may use and disclose PHI only as allowed under HIPAA, including for:
Treatment: To coordinate care with your referring physicians, home health agency, or hospice.
Payment: To submit claims to insurance providers or process billing.
Healthcare Operations: For quality control, staff training, auditing, and internal compliance.

We will never sell or share your PHI for profit, advertising, or any commercial activity. This is a strict policy.

SMS Communication

Vital Wound Care may send SMS (text messages) to communicate important healthcare information, such as:Appointment confirmations or remindersVisit scheduling or rescheduling

Coordination with referring agencies or caregivers
All SMS messages are limited to administrative or non-sensitive information unless you specifically consent otherwise. By providing your phone number and opting in, you consent to receive text messages from us.
We do not share or sell your phone number or text data to any outside parties.
You may opt out of SMS communication at any time by replying “STOP” or contacting us directly.

Please note that while we make every effort to protect your privacy, standard SMS messaging is not encrypted. For sensitive information, we may contact you via phone or secure communication methods.

Your HIPAA Rights

As a patient, you have the right to:Access and request a copy of your medical records
Request corrections to your health information
Receive a list of disclosures made
Request restrictions on how your PHI is used or shared
Request confidential communications
File a complaint without fear of retaliationTo exercise any of your rights, please contact our Privacy Officer (contact details below).

Data Protection and Security

We implement strong technical, administrative, and physical safeguards to protect your PHI, including:
HIPAA-compliant electronic medical records
Encryption for data storage and transfer
Role-based access control and password protection
Staff training on privacy and security
Routine audits and monitoring

Policy Updates

We reserve the right to update this Privacy Policy at any time. When changes are made, we will update the effective date and post the new version on our website. We encourage you to review the policy periodically.

Contact Information

To ask questions, request access to your records, opt out of SMS, or report a concern, please contact:Privacy Officer – Vital Wound Care
Phone: (702) 899-0100
Email: Manager@vitalwoundcare.com
Mailing Address: 5550 S. Fort Apache Rd Ste 103 Las Vegas Nevada 89148


Your privacy is not just a requirement it is a promise. We do not sell or misuse your information. Ever.
We are here to care for your health and protect your information at every step.